Privacy Policy
This Privacy Policy explains how Adunil Pty Ltd ("Adunil", "we", "our", or "us") manages personal information in connection with office equipment, document workflow, and related workplace technology services in Australia. We handle information in a manner that aims to be transparent, proportionate, and aligned with reasonable expectations for business communications and support.
Information we collect may include contact details such as name, business email, phone number, organization, and role; device and fleet information relevant to service delivery; and interaction data such as requests, support history, and preferences. For websites and online portals, we may collect technical data including browser type, device identifiers, approximate location derived from IP, and usage patterns that help us understand engagement with content and features.
We collect information directly from you when you communicate with us, request an assessment, subscribe to updates, or participate in demonstrations; through automated means on our websites using cookies and similar technologies; and indirectly from partners engaged in service delivery where permitted. Where practical, we seek to collect information from you rather than third parties and keep records accurate and current.
We use personal information to provide and improve products and services, respond to inquiries, configure and support devices, plan consumables, and offer relevant updates. We may also use information to operate our websites, secure our systems, perform analytics, and comply with laws. Marketing messages are intended to be useful and proportionate. You can opt out of direct marketing by using unsubscribe links or contacting us via the details below.
We may disclose information to service providers that assist with logistics, maintenance, cloud storage, security, analytics, and communications; to professional advisers; and to other parties where required by law or when reasonably necessary to establish, exercise, or defend legal claims. When engaging suppliers, we aim to apply appropriate contractual safeguards consistent with the nature of services provided.
Cookies and similar technologies help us remember preferences, measure performance, and improve usability. You can manage cookies through your browser settings and our on-site banner. Some features may function with limited capability depending on selections. Further details are outlined in our on-site notices and related materials.
We implement administrative, technical, and physical measures designed to protect personal information against unauthorized access, alteration, or misuse. Safeguards evolve with practices and risk assessments. Retention periods are linked to service requirements, legal obligations, and legitimate business needs. When information is *** longer required, we take reasonable steps to de-identify or dispose of it securely.
You may request access to the personal information we hold about you, seek correction where it is inaccurate or incomplete, and raise concerns about how your information has been managed. We will review requests in line with applicable Australian privacy principles and respond within a reasonable timeframe. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.
Our services are directed to business and professional users. If you believe a minor's details have been provided to us inadvertently, please contact us so we can assess and address the situation appropriately. Our websites may contain links to resources maintained by others; we encourage reviewing their privacy statements because practices can differ.
Contacting us: Adunil Pty Ltd, 27 Carlton Crescent, Surry Hills, NSW 2010, Australia. Phone: +61428735901. Email: adunil@hotmail.com. For written privacy inquiries, please include your name, organization, contact details, and a concise description of your request so we can assist efficiently.
We may update this Privacy Policy to reflect changes in services, regulations, or operational practices. Material updates will be indicated by revising the effective date or providing a brief notice on our website. Your continued interaction with our services after an update indicates that you have read the revised policy.
