Legal & Compliance — Adunil Pty Ltd
Legal terms, consumer rights, privacy and warranty information applicable in Australia. Read for contractual, statutory and regulatory guidance.
Terms of Sale & Service
These Terms set out the contract between you and Adunil Pty Ltd for supply of goods and services — including printers, scanners, supplies and managed workplace services. They operate subject to and do not exclude statutory rights under Australian Consumer Law (ACL).
Quick facts
- Company: Adunil Pty Ltd
- ABN: 63 123 456 789
- Address: 27 Carlton Crescent, Surry Hills, NSW 2010
- Phone:+61428735901
- Email:adunil@hotmail.com
Consumer Guarantees & Returns (AUS)
Under the Australian Consumer Law you have guarantees for goods and services. If a product is faulty or not fit for purpose, you may be entitled to a repair, replacement or refund.
Our returns and remedies policy is outlined below. This does not limit ACL rights.
| Issue | Remedy | Typical Steps |
|---|---|---|
| Dead on arrival | Replacement / Refund | Report within 7 days, provide proof of purchase |
| Fault within warranty | Repair / Replacement | Submit support ticket, diagnostics |
| Non-fault user damage | Chargeable repair | Quote provided |
For returns, retain original packaging where possible. For leased equipment, refer to your lease agreement for end-of-term procedures.
Privacy & Data Protection (Privacy Act 1988)
Adunil complies with the Australian Privacy Act 1988. We collect personal information to provide services, manage accounts and support equipment. We handle data securely and only for specified purposes.
For detailed practices, access, correction, or complaints, see our Privacy Policy.
Data access & complaints
If you have a privacy complaint, contact our Privacy Officer. We will investigate and seek to resolve within a reasonable timeframe. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).
Warranty & Service Programs
Manufacturer warranties apply; Adunil also offers extended service plans and onsite support for businesses. Warranty coverage varies by product — consult your quote and warranty card.
- Standard manufacturer warranty honoured in Australia.
- Extended support available via service contracts.
- Consumables and consumable damage generally excluded from standard warranty.
To activate extended service, keep proof of purchase and register equipment as instructed on your invoice.
Intellectual Property & Copyright
All content on this site and product documentation is protected by copyright. You may not reproduce or adapt materials without written consent from Adunil, except as permitted by law.
Copyright infringement
To report alleged infringement, provide details (location, description, proof of ownership) to our Copyright Contact. We will act promptly and in accordance with Australian law.
Dispute Resolution & Governing Law
These Terms are governed by the laws of New South Wales, Australia. If a dispute arises, parties must attempt to resolve it informally within 30 days. If unresolved, disputes may be submitted to mediation or pursued through courts of competent jurisdiction in NSW.